Missed calls
A missed call is no longer a lost customer
Busy line, lunch, end of day: every unanswered call triggers a text in under a minute. The customer explains what they need, we route it to the right department, and your team gets a complete ticket.
What it costs you today
- A customer who hits voicemail calls the dealer down the street.
- Voicemails pile up and nobody knows who's calling back whom.
- You have no idea how many calls you lose each week.
With Capture
- A text in under a minute, for every call.
- The need understood before the callback: service, parts, sales.
- Appointments booked right in the text thread.
- Every call passed on: to the CRM for sales, by email to the advisors for service.
In action
From the ring to the appointment
Three missed calls, three paths. None gets lost.
Breakdown of calls across our dealers, last 6 months. Try it: call 450 879-9893, let it ring, and the agent texts you within a minute.
Your service desk misses nothing
Connected to your numbers
We plug into your current phone system. Your customers dial the same number as before.
The right department, first time
Sales get the lead in the CRM; service, an email to the service advisors. Each with full context.
Appointments by text
For an oil change or tires, the appointment is booked right in the thread.
No second platform: everything lands in your CRM
Connected to the auto industry's CRMs.
Book a demo
See it with your numbers
Thirty minutes with Nancy. We look at your leads, your calls and your current tools, and show you what Capture would do for you.
- 1You fill in the form.
- 2Marie, our agent, texts you within a minute. It's the same technology your customers will get with Capture.
- 3Nancy calls you back to set up the demo.